TroubleshootingSign-in

Sign-in

What to check when the overview does not open.

The right page

Open dev.xevovo.ch and click Anmelden. An old bookmark can show a blank page. Start again from this address.

The same email as the invite

If someone invited you to the team, register with that exact address. Another email creates a second account, without the kennel.

Password

Passwort vergessen? sends a link. The new password needs at least 8 characters. Type it twice, the same both times.

The wrong view

If you see ① Online-Buchung at the top instead of the left menu, you are signed in as an owner or you are in Kundenansicht. At the top, choose Dashboard and your name. If Dashboard is missing, someone invited you as Halter:in (Portal). For the kennel you need Mitarbeiter:in or Inhaber:in.

No kennel in the list

Under Profil & Konto, Meine Tierpensionen. If the business is missing, the owner has to invite you under Team-Accounts.

If you are still stuck: hallo@myxevovo.ch, with the kennel name and the email you tried.