Inbox
Read a request, check the draft reply, and send it or decline politely.
Open a request
On the left, Anfragen & Chat. Select the person or the topic. On the right you see the thread. Messages from the team and from the owner sit one under the other.
Prepare a reply
- Click KI-Antwort erzeugen. The text appears in Antwort des KI-Assistenten bearbeiten ….
- Read it. Prices, rooms, and dates must match your calendar. Change what is wrong.
- Click Senden.
Nothing leaves this inbox without that click. Kein Entwurf offen means there is no text yet. KI-Antwort bereit means one is in the field.
If the owner writes under ③ KI-Chat & Fotos, a short reply appears there straight away. The same thread is here. You still send your own reply only with Senden.
If myxevovo suggests how to address the person, confirm Sie or Du. Later replies to that person keep it. You can also set it on the customer card. See Customers.
Decline politely
Höflich absagen sends a short note that there is no place right now, and wishes them well. The greeting follows Sie or Du.
Caution and a block
If the person has a note, you see the reason and a reminder to check the draft before sending. The draft does not promise a place in that case.
Sperre aufheben is for when the person may book again. You set the reason under customers, field Kundenstatus.